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	<title>TFBW &#187; Nuisance</title>
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		<title>Telemarketing</title>
		<link>http://www.tfbw.com/archives/25</link>
		<comments>http://www.tfbw.com/archives/25#comments</comments>
		<pubDate>Sat, 03 Nov 2007 07:42:31 +0000</pubDate>
		<dc:creator>TFBW</dc:creator>
				<category><![CDATA[Nuisance]]></category>
		<category><![CDATA[Tip]]></category>

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		<description><![CDATA[I don&#8217;t receive all that many phone calls on my land-line telephone. Most people who know me now call me on my mobile phone. Consequently, the percentage of telemarketing calls I receive on the land-line keeps rising. I screen all my calls through my answering machine, and in the vast majority of cases there is [...]]]></description>
			<content:encoded><![CDATA[<p>I don&#8217;t receive all that many phone calls on my land-line telephone. Most people who know me now call me on my mobile phone. Consequently, the percentage of telemarketing calls I receive on the land-line keeps rising. I screen all my calls through my answering machine, and in the vast majority of cases there is no message left: the caller has hung up before the outgoing message is even finished. I&#8217;m seriously considering termination of the service: I&#8217;m not paying a monthly fee just to provide a service to telemarketers, dammit.</p>
<p>My mobile phone, on the other hand, has been relatively free of junk calls. Up until yesterday, I&#8217;ve only had one telemarketing incident: someone trying to sell mobile phone service. He phoned during the day, but I was asleep thanks to having a very late night previously. I played along, and rambled somewhat unthinkingly at him for a while (not hard &#8212; he woke me up), and he eventually accused me of wasting his time, and hung up on me. <em>Score!</em></p>
<p>The second incident came yesterday, and I think it&#8217;s a bad sign of things to come, which is why I mention it here. This call was not an in-person telemarketing call, but a pre-recorded one. The inconsiderate pests just phoned me up and played their ad at me &#8212; a completely mechanical process. The reason it was targeted at my mobile was clear enough: it was an ad for one of those atrocious &#8220;premium rate&#8221; <del>scams</del> services; specifically, <a href="http://www.wizquiz.com.au/">WizQuiz Pty Ltd (ACN 127 627 089)</a>. Their quiz strikes me as a bit of a rip off: they send you a &#8220;trivia question&#8221; via premium SMS ($6.60, <em>ka-ching</em>), which you can answer ($0.25, <em>ka-ching</em>), and if you get it wrong, they&#8217;ll let you know through another premium SMS ($6.60, <em>ka-ching</em>), and so on. If you get it right, then you&#8217;re competing against everyone else who got it right for whatever prize they&#8217;re offering &#8212; probably an iPod or something small like that. That&#8217;s potentially a lot of <em>ka-ching</em> for very little outlay on their part. I listened to their entire ad in silence, hoping that it would increase their running costs more than simply hanging up would, but with potential income like that, it&#8217;s no wonder they can afford to rack up some expenses.</p>
<p>Personally, I wish I could opt out of &#8220;premium rate&#8221; anything with all phone companies, but it seems like they get a slice of the action, so it&#8217;s not in their own immediate interest to <em>let</em> you opt out. Fortunately, there is something that can be done about telemarketing, and it&#8217;s about time I did it myself. As of 31 May, 2007, telemarketers in Australia (or operating on behalf of Australian businesses) are bound by the <a href="http://www.donotcall.gov.au/">&#8220;Do Not Call Register&#8221;</a>. I&#8217;m pretty sure the existence of this register isn&#8217;t widely known &#8212; after all, it&#8217;s not like the telemarketers are going to mention it. Whatever the case, I&#8217;m now going to add both my phone numbers to this register, and see if I can&#8217;t claim back my communications services from these nuisances.</p>
<p>In the long run, however, it wouldn&#8217;t surprise me if we need to add &#8220;white list&#8221; functionality to phones, such that my phone only rings if the caller is in my personal phonebook. All others get diverted to voicemail or something. Actually, I&#8217;d be happy to take telemarketing calls &#8212; I just want it to be on the <em>receiving end</em> of one of those &#8220;premium rate&#8221; numbers. Go ahead: market at me &#8212; $6.60 per minute, including tax.</p>
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		<title>I hate Domain Registry of America too</title>
		<link>http://www.tfbw.com/archives/18</link>
		<comments>http://www.tfbw.com/archives/18#comments</comments>
		<pubDate>Fri, 08 Sep 2006 14:00:13 +0000</pubDate>
		<dc:creator>TFBW</dc:creator>
				<category><![CDATA[Nuisance]]></category>
		<category><![CDATA[Viewpoint]]></category>

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		<description><![CDATA[Do a Google search for &#8220;Domain Registry of America&#8221;, and the top listing is likely to be the company of that name. The rest consist primarily of people complaining about them: accusing them of being scammers, slammers, crooks, and other similar terms of disapproval. I don&#8217;t have anything nice to say about them either. I&#8217;d [...]]]></description>
			<content:encoded><![CDATA[<p>Do a <a href="http://www.google.com/search?q=%22Domain+Registry+of+America%22">Google search for &#8220;Domain Registry of America&#8221;</a>, and the top listing is likely to be the company of that name. The rest consist primarily of people complaining about them: accusing them of being scammers, slammers, crooks, and other similar terms of disapproval. I don&#8217;t have anything nice to say about them either.</p>
<p>I&#8217;d refrain from saying anything at all if it weren&#8217;t for the fact that I too am on their hit-list of people to con. Like many other domain name registrants, I get snail-mail from DRoA to notify me that my domain name is going to expire soon. Like most of those others, I have no business dealings with DRoA at all. Their &#8220;Domain Name Expiration Notice&#8221; is junk mail dressed up to look like something important and official.</p>
<p>No doubt their manifest lack of business ethics has been profitable, even if it has gained them an ill reputation and made them the target of <a href="http://www.ftc.gov/opa/2003/12/domainreg.htm">court action</a> from time to time. It&#8217;s easy to see how a person unschooled in the ins and outs of domain name registration could form the mistaken belief that this &#8220;notice&#8221; was somehow official, and had the force of an invoice rather than a solicitation. No rational actor would buy DRoA&#8217;s overpriced services if they were properly informed of the facts and the abundance of cheaper registrars.</p>
<p>But it&#8217;s not just their disingenuous advertising methods and inflated prices that make me think ill of them. The stereotypical &#8220;fine print&#8221; on the back of this junk-impersonating-a-notice contains such unconscionable gems as the following condition relating to transfer of a domain away from DRoA to another registrar.</p>
<blockquote><p>You&#8230; agree to pay any and all fees that may be charged by DRoA to effect the transfer.</p></blockquote>
<p>What a nice little poison pill that is. If you figure out that you&#8217;ve been had, and that you don&#8217;t need to keep paying DRoA&#8217;s high prices, they can sting you on your way out the door with a fee of unspecified magnitude.</p>
<p>Domain Registry of America is a company rank with misdirection. If all the above doesn&#8217;t demonstrate the substance of that assertion, then consider the letterhead on this &#8220;Domain Name Expiration Notice&#8221;, which incorporates part of the US flag. DRoA is based in <em>Ontario, Canada</em>. And ultimately they are not even an <a href="http://www.icann.org/registrars/accredited-list.html">ICANN-accredited registrar</a>, let alone a registry.</p>
<p>&#8220;Domain Registry of America?&#8221; <em>Bah!</em> Humbug!</p>
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